Contact
Write or call — we'll take it from there
Describe the problem in your own words. You don't need the technical details; that's our job.
Send a request
We reply during working hours, usually within the hour.
Already paid?
Email us from the address you used at checkout — we'll find your order and book a session. Receipts are handled from there too.
View plansUrgent situations
When it's a matter of hours, call — don't write.
Work files have vanished
Don't keep using the computer and don't run a "recovery tool" from the internet — every write to the drive lowers the odds.
Liquid spill
Hold the power button to shut down, unplug it, turn it upside down. Don't switch it on and don't use a hairdryer — bring it in.
The office is down
VIP customers get a priority line and a same-day visit. Everyone else, we come as soon as a slot opens.